Frequently Asked Questions

Q: How do I recognize when my roof has problems?

A: Roof problems are often discovered after leaking or other serious damage occurs. Periodic inspection can uncover cracked, warped or missing shingles; loose seams and deteriorated flashings; excessive surface granules accumulating in the gutters or downspouts; and other visible signs of roof system problems.

Indoors, you may also notice cracked paint, discolored ceiling plasterboard and peeling wallpaper. These may be signs that you have a damaged.

If your home was recently exposed to strong winds or a hail storm, you may want to have your roof inspected by a professional. If your neighbors have storm damage, chances are that you may too.

Q: What are my options if I decide to re-roof?​

A: You have two basic options: You can choose a complete replacement of the roof. This involves a tear-off of your existing roof or re-cover the existing roof. The re-cover option does not require tear-off, a new layer of roofing is applied over the top of your current (damaged) roof.  Check with building code requirements regarding re-covering. Often, no more than one roof re-cover is allowed before a complete replacement is necessary.

Q: My roof leaks. Do I need to have it replaced completely?

A: Not necessarily. Leaks can result from flashings that have come loose or a section of the roof being damaged. Depending on the age of your existing roof, it may be prudent to replace the entire roof.

Q: Can I do the work myself?

A: It's not recommended. Professional roofing contractors are trained to safely and efficiently repair or replace your roof. You can damage your roof system by using improper roofing techniques and severely injure yourself by falling off or through the roof. You should focus on inspecting your roof each fall and spring to check for cracked or curling shingles and cleaning gutters. If you must inspect your roof, use a proper, (appropriate length) firmly braced ladder equipped with rubber safety feet. Wear rubber-soled shoes and stay on the ladder if possible.

Q: How long can I expect my roof system to last?

A: Most new roofs are designed to last for about 20 years. Check with the roofing product manufacturer's warranty. Some roof types, such as slate, clay tile and certain metal (e.g., copper) systems, can last longer.

Your roof's life span is determined by a number of factors, including climate and environmental conditions, material quality and suitability, proper application and routine roof maintenance.

Q: What will a new roof system cost?

A: The price of a new roof varies widely, depending on such things as the materials selected, contractor doing the work, home or building, location of the home or building, local labor rates and time of year. To get a good idea of price for your roof system, get three or four proposals from reputable contractors in your area. Keep in mind that price is only one factor, and it must be balanced with the quality of the materials and workmanship.

For each roofing material, there are different grades and corresponding prices. There also are a variety of styles and shapes. You need to look at the full product range and make a choice based on your budget and needs.

If you have an insurance claim that is a result of a storm, chances are that your homeowners insurance policy will cover most, possibly all, the cost of re-roofing.

Check your policy, and with your insurance agent on your specific coverage.

Do not make assumptions on your coverage or policy.

Q: How long does it take from start to finish?

A: The time it takes to complete a project will depend on several factors. Size and complexity of roof, weather conditions that allow for work to be performed. Whether or not other exterior work has to be completed (siding, window or gutter replacement). Your contractor will be able to provide an accurate timeline for project completion.